An Amazon spokesperson said in a statement that the company already gives people “the ability to opt-out of having their voice recordings used to help develop new Alexa features.” But now, by opting out, a user’s voice recordings will no longer be included in programs that involve human review of Alexa requests, according to the spokesperson.
People using Google can delete their previous recordings. While Apple doesn’t currently allow people to delete their info, it has plans to give them the option to opt out of having their recordings reviewed.
For those looking to restrict access to their Alexa voice recordings, the process has several steps and the language can be a little tricky to parse.
First, open the Amazon Alexa app on your iOS or Android device — make sure you have the most recent app update. Go to “Menu,” tap on “Settings” and then tap on “Alexa Privacy.” Scroll to and tap on “Manage How Your Data Improves Alexa.” Toggle off the option that says “Help Improve Amazon Services and Develop New Features.”
To delete any existing Alexa recordings, people can go to the Privacy screen and select “Review Voice History.” There’s also a feature that allows deletion by voice, which lets people delete recordings by saying “Alexa, delete what I just said” or “Alexa, delete everything I said today.”